Privacy Policy

1. Data Controller

The data controller responsible for personal information collected through this website and our programs is:

2. Information We Collect

We collect personal information that you voluntarily provide to us through our contact forms and program enrollment processes. This may include:

• Full name
• Email address
• Phone number (where provided)
• Professional background or organization name (where voluntarily shared)
• Program preferences and enquiry details

We also collect non-personal technical data through cookies and website analytics tools, including browser type, pages visited, and session duration. Please refer to our Cookie Policy for full details.

3. Legal Basis and Purpose of Processing

We process personal data on the following bases:

• Consent — when you submit an enquiry form, you consent to us using your contact information to respond to your enquiry.
• Legitimate interest — to improve our website and program delivery based on aggregate usage data.
• Contractual necessity — to process program enrollments and deliver educational services.

We use your personal data specifically to: respond to enquiries, manage program enrollment, communicate relevant program updates, and improve our educational offerings.

4. Data Retention

Enquiry data is retained for up to 24 months from the date of initial contact. Enrollment and participation records are retained for up to 7 years for administrative purposes. You may request deletion of your data at any time, subject to legal retention obligations.

5. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share limited data with:

• Service providers who assist with website hosting and analytics (subject to data processing agreements)
• Regulatory authorities where required by Malaysian law

Any third-party service providers are required to handle data in compliance with PDPA requirements.

6. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or disclosure. These include secure server infrastructure, access controls limited to authorized personnel, and regular security reviews. In the event of a data breach that may affect your rights, we will notify you in accordance with applicable Malaysian law.

7. Cookies

Our website uses cookies to improve functionality and analyze usage. We categorize cookies as essential, analytics, marketing, and preference cookies. You may manage your cookie preferences at any time via our Cookie Policy page.

8. Your Rights

Under Malaysia's PDPA 2010, you have the following rights regarding your personal data:

• Right of access — to request a copy of the personal data we hold about you
• Right of correction — to request correction of inaccurate personal data
• Right to withdraw consent — to withdraw consent to data processing where consent is the legal basis
• Right to limit processing — in certain circumstances, to restrict how we use your data

To exercise any of these rights, contact us at [email protected]. We will respond within 21 days.

9. Third-Party Links

Our website may contain links to external websites. Finsavvy is not responsible for the privacy practices of those sites. We recommend reviewing the privacy policy of any external site you visit.

10. Children's Privacy

Our programs and website are intended for adults aged 18 and above. We do not knowingly collect personal data from individuals under 18. If you believe a minor has submitted personal data to us, please contact us so we may remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by updating the "Last Updated" date at the top of this page. Continued use of our website after changes constitutes acknowledgement of the updated policy.

12. Contact for Privacy Matters

For questions, requests, or concerns related to this Privacy Policy or your personal data, contact us at: [email protected]